Veterans Affairs

Service Providers FAQs Websites Phone Numbers

SERVICE PROVIDERS

Dept. of Veteran Affairs
109 Toronto, Suite 400, McAllen, TX 78503
956-668-0801
http://va.gov

McAllen VA Outpatient Clinic
901 E. Hackberry Ave. McAllen, TX 78503
956-618-7100

Vet Center
2108 S M Street, McAllen, TX  78504
956-631-2147

Hidalgo County Veterans Service Office
2816 S. Business Hwy 281, Edinburg, TX 78539
956-318-2436

Texas Veterans Commission
http://www.tvc.state.tx.us

Texas Veterans Land Board
http://www.glo.texas.gov/vlb/index.html

Rio Grande Valley Texas State Veterans Cemetery
2520 S. Inspiration Rd., Mission, TX  78572
956-583-7227

Texas State Veterans Home
301 E. Yuma Ave., McAllen, TX  78503
956-682-4224
http://www.glo.texas.gov/vlb/vethomes/index.html?p=mcallen

Texas Workforce Solution - Veteran Employment Representative

Pedro Ramirez Jr.
901 Travis St., Suite 7
Mission, TX 78572
956-519-4343
pedro.ramirez@texasveterancommission.gov

Gerardo “Jerry” Garza
2719 W. University Dr.
Edinburg, TX 78539
956-289-4542
gerardo.garza@texasveterancommission.gov

Tropical Texas Behavioral Health
1901 S 24th Ave, Edinburg Texas 78539
956-289-7000
Fax: 956-289-7165
Crisis Hotline: 1-877-289-7199

FAQs

  1. How do I know if I’ve been certified?

    You can find out if you’ve been certified by logging on to JAGNET and following these steps:

    • Under student apps click “Financial Aid Status”
    • Select Aid Year
    • Click on “Active Messages”

    There will be a message from your certifying official letting you know how many hours you were certified for and if any courses were not able to be certified. This is also where you can check to see if you are missing any documents.

  2. Do I have to follow a degree plan?

    Yes, students using VA Educational Benefits or the Hazlewood Act have to follow a degree plan. Courses that fall outside of your degree generally cannot be certified.

  3. What should I do if I change my major or schedule?

    If you make any changes to your schedule or major, please contact the South Texas College Veterans Office to provide updated information.

  4. When will refunds be sent out?

    The dates for final refunds can be found on the Financial Aid website here: Book Allowances & Final Refunds

  5. What is considered full-time enrollment?

    • Summer 2017:
      • Summer I: 4 credit hours
      • Summer II: 3 credit hours
      • Summer III: 7 credit hours
    • Fall 2017: 12 credit hours*
    • Spring 2017: 12 credit hours*

    *Students may be below full-time if they are enrolled in Minimester courses for fall/spring semesters.

  6. Do I have to apply for VA/Hazlewood benefits every semester?

    Students currently using VA Educational Benefits with us will need to submit a schedule to the South Texas College Veterans Office for each semester that they wish to be certified.
    Students currently using the Hazlewood Act with us will need to apply every semester they want to use benefits and submit the following documents to the South Texas College Veterans Office:

    • Hazlewood Application
    • Hazlewood hours from the Texas Veterans Commission website
    • Schedule
    • Copy of a bill with name, address, and current date
  7. How do I find out if I have any benefits remaining?

    Contact the Department of Veterans Affairs at 1-888-442-4551

    OR

    Logon to eBenefits and follow these steps:

    • Click on the “Manage” tab
    • Click “Education”
    • Select “Post-9/11 GI Bill® Enrollment Status”
  8. How do I transfer my benefits to my dependent/spouse?

    Service members who are planning on transferring their Post 9/11 GI Bill® can find information regarding Transfer of Entitlement.

    Veterans who would like to transfer their Hazlewood Act to their dependent under the Legacy Act or want to see if their dependent/spouse is eligible for their own Hazlewood Act hours can find more information on the Texas Veterans Commission website: Legacy Act & Hazlewood Act for Spouse/Child.

WEB SITES

US Dept. of Veterans Affairs - VA
www.va.gov

Records
www.archives.gov/st-louis/military-personnel

Federal Jobs / Veteran Preference
https://www.usajobs.gov/Veterans

Employment Assistance
https://www.vetjobs.com/

Veterans Employment & Training
www.dol.gov/vets

Department of Defense
http://www.defense.gov/

Military Transcripts

JST System
https://jst.doded.mil/smart/welcome.do

Air Force
http://www.au.af.mil/au/ccaf/transcripts.asp

Bereavement Counseling
1-202-461-6530

Direct Deposit
1-877-838-2778

Education
1-888-442-4551

Foreign Schools Call Center
1-918-781-5678

Headstones & Markers
1-800-697-6947

Health Care
1-877-222-8387

Homeless Veterans
1-877-222-8387

Home Loans
1-877-827-3702

Life Insurance
1-800-669-8477

Medication Refills
1-800-209-7377

Monthly Verification of Enrollment
1-877-823-2378

National Suicidal Prevention Lifeline
1-800-273-8255

Pension Management Center
1-877-294-6380

Special Health Issues
1-800-749-8387

Telecommunication Device For the Deaf (TDD)
1-800-829-4833

VA Benefits
1-800-827-1000

San Antonio (Appointments)
1-877-469-5300

Harlingen (Appointments)
1-956-366-4500
1-866-877-4672

Telecare Nurse
1-888-686-6350

VA Debt Management Center
1-800-827-0648