Open Enrollment Schedule

Customer Service

Term: 520262 CRN: 40298 Course Number: 1C3 0088.700

Location: Tech E 1.409 Date: Feb 12 - Apr 14, 2026 Days: TR Time: 5:30pm-7:30pm Instructor: TBD

This course provides an introduction to techniques for delivering excellent customer service. Participants will learn fundamental principles and best practices to enhance customer interactions and satisfaction.

 Outcomes:

• Build key customer service skills
• Improve customer satisfaction
• Handle interactions with confidence

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Communications Improvement - Level 1

Term: 520263 CRN: 50050 Course Number: 1C3 1011 700

Location: Tech E1.407 Date: Mar 07 - Jun 13, 2026 Days: S Time: 9am-12pm Instructor: Francisco Flores

Designed for students whose primary language is other than English. Presentation of industry-related basic reading, writing, speaking, and listening skills. Emphasis on high-frequency vocabulary and phonics; refining oral and written production and listening skills for enhanced job productivity; and increasing control of the English sound system.

Outcomes: Paraphrase job-related forms and dialogs; articulate basic phonic generalizations and high frequency vocabulary; and apply basic grammar skills.

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Microsoft Excel Suite

Term: 520262 CRN: 40297 Course Number: 1C3 1431.700

Location: Online Date: Feb 11 - Apr 20, 2026 Days: MW Time: 5:30pm-7:30pm Instructor: Jesus Sanchez

Course Description: This comprehensive Microsoft Office Excel Training Program is designed to help you develop practical Excel expertise through a structured training that strengthens analysis and reporting capabilities.

 Outcomes:

• Work smarter and faster with Excel’s powerful tools
• Turn data into clear insights and reports
• Advance your skills and boost your professional value

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Industrial Control and Safety

Term: 520262 CRN: 40296 Course Number: 1C3 0459.700

Location: Tech E 1.407 Date: Feb 10 - Apr 21, 2026 Days: TR Time: 4pm-6pm Instructor: TBD

Course Description: The Industrial Control and Safety Training course covers topics from basic electrical safety, HVAC and PLC Programming.

 Outcomes:

• Essential knowledge and skills to work safely with electricity.
• Fundamentals of heating, ventilation and air conditioning.
• The hardware and software applications for basic programming.

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EPA Recovery Certification

Term: 520262 CRN: 40301 Course Number: HART 1056.700

Location: Tech B 1.111 Date: Feb 09 - Mar 26, 2026 Days: MTR Time: 4pm-6pm Instructor: TBD

This 32-hour comprehensive EPA Certification Preparation Training equips participants with the knowledge and skills needed to safely handle refrigerants and comply with EPA Section 608 regulations. Designed for professionals working with HVAC/R industries, this course covers key topics such as environmental impact, refrigerant management, leak detection, and safe servicing practices. 

 End-of-Course Outcomes:  

• Understand EPA regulations and compliance requirements for handling refrigerants. 
• Demonstrate proficiency in safe refrigerant handling, recovery, and disposal. 
• Prepare for and successfully pass the EPA Section 608 Certification exam. 

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