STC
 IS&P Help Desk
» Request Forms and Services
» Hardware Specifications
» STC Policies and Guidelines
» Virus Information
» Software Resources
» Using Your Email
» Telecommunication Information
» Self Help Training
» Outages Information
 Links
» Client Services Department
» Avaya Communications

Welcome to Audix

1. Dial Audix at campus locations using only last for digits from inside any campus.
    If calling from an outside line, dial the following numbers:

ITS Building - 2501 872-5596
Pecan Campus Buildings 872-2695
A, B, F, G, H, X & Bookstore "
Technology Center 872-6295
STARR 488-5895
WESL 872-2695
NAH 872-3195
HR & Pecan Plaza Buildings

872-3880

2. Audix will prompt you to enter you extension followed by the # sign.

3. Audix will prompt you to enter your password followed by the # sign.
    The
first time your password is just # sign.  Press #.
    After two tries hang up and start over.

4. Audix will tell you that you need to record your name. Press 1 to start.
    Say your first and last name. Press 1 to stop and # to approve.
    If you don't like how it sounds Press 1 to rerecord.

5. If a password is required, Audix will tell you how many digits your password should be.
    Please choose a new password of the appropriate length.
    Enter the new password and #.

6. Audix will ask for confirmation.  Reenter your password and #.

7. You should now be at the main menu.  Press 3 to "Administer Personal Greetings"
    the press 1 to "Create Change Delete Greeting".
    Press 1 to choose the 1st of 9 greetings.

8. At the tone, say your greeting:
    "Hello, thank  you for calling (say company name).  You have reached the voicemail
    of (say your name).  Currently I am unable to take your call.  Please leave a detailed
    message including your phone number, and I will return you call as soon as possible.
    If you need immediate assistance press 0 for an operator"

9. If you make a mistake while recording Press 21 and at the tone begin again.

10. Press 23 to hear the greeting before approval.

11. Press # to approve the greeting or 21 to Rerecord.

12. Press 1 to activate the greeting for all calls then# to back out.

13. Press * * 9 to exit system.

 

IS&P Help Desk  |  Voice Messaging System

Information provided by © Avaya Communications all rights reserved

itshelp@southtexascollege.edu
 

South Texas College • 3201 W. Pecan • McAllen, Texas 78501
Telephone: (956) 872-8311 • (800) 742-7822
Questions or Comments about this page email: royg@southtexascollege.edu