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» Operating Your IP Phone

Quick Reference Guide
 

Online E-Tutorial Cisco Model 7940: http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a00800c3211.html

Online E-Tutorial Cisco Model 7960:  http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a00800d7975.html
 
ANSWER INCOMING CALL
Lift handset or press ANSWER
Speak
PLACE OUTGOING CALL
Press NEW CALL soft button
Dial 4-digit extension or “9” & the outside number.

Lift handset, dial digital extension or “9” the number And then press the “dial” soft key
 

SECOND CALL RING IN
Press the ANSWER Soft Key
Placing Caller 1 on HOLD
Or
Press END CALL soft button
Press the
ANSWER Soft Key
 

RETRIEVE HELD CALL
Press RESUME or LINE button
Speak

PLACE CALL ON HOLD
While on call
Press HOLD  soft button
Hang up or connect to another call.
 
 

TRANSFER TO EXTENSION
While on call
Press the TRANSFER Soft button
Enter the desired extension that you want to
transfer the call to
Press TRANSFER
 

 

CONFERENCE

Connect to first party
Press more soft button
Press
CONFRN
Enter the next number
Internal, 
Extension #
 or
Outside, 9 + number
Press CONFERENCE button
Conference will be in plac
e
 

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DIRECTORIES
Press the DIRECTORIES button
Choose the directory of choice
Use the scroll bar to select
To call this number choose
EDIT and add a “9” to the beginning
Press the DIAL soft button
 

NAME and NUMBER DISPLAY
IP phones are personalized to each user.
If your display is incorrect please contact
The IS&P Help Desk at 2111.

South Texas College • 3201 W. Pecan • McAllen, Texas 78501
Telephone: (956) 872-8311 • (800) 742-7822
Questions or Comments about this page email: royg@southtexascollege.edu